How does live streaming work?
Your camera, microphone, and computer are connected to a high-speed Internet connection. You log onto our system and your video footage is captured and sent via the Internet to our server. We distribute the video to your website, broadcasting your live stream to world.
Will it be easy for visitors to watch our services online?
Yes. Watching your live stream will be as easy as opening a web browser and point it to your website
What equipment is necessary to broadcast our live stream?
You need a computer, an Internet connection, and video camera. A video capture device could also be helpful, especially if you are using a camcorder or other consumer camera.
Can we embed our video stream on our own website?
Yes. Our platform provides you with custom code you can insert into your website. After inserting the code into you webpage, visitors can easily watch your broadcast.
Are we able to provide our visitors with on-demand viewing?
Yes, our on-demand viewer gives you the ability to share archived video of services or sermons with your visitors. All video files saved on our system can be embedded into your website.
How long can we store our on-demand videos on your server?
Each $49 package allows you to store up to 20 GB of storage. If you broadcast at a typical bit rate of 360 Kbps, then 20 GB is around 120 hours of archived footage. You can also purchase archive boosts at $10 extra per month per boost and each boost gives you an additional 20 GB of storage.
How much does it cost?
Our $49 per month package comes with more than enough bandwidth to handle a typical organization's streaming needs. Our pricing page explains the packages in more detail.
What about technical support?
Our $49 package comes with free phone and email support.
Are there any setup fees?
You can do-it yourself for free. If you need us to help you with your website, there is a $99 setup fee. This fee includes embedding a customized live streaming player and archived videos on your website.
Are there any contracts or long-term commitments with your streaming service?
There are no contracts or long-term commitments with our service. You can pay monthly for your service and can cancel at any time.
Are there any advertisements placed on our broadcasts?
No, MazelTV is 100% ad free!
Do all features come with the $49 package?
Our $49 per month package comes with all the same features as our larger packages. The only limits have to do with peak bandwidth usage, overall monthly bandwidth usage, and storage space. Visit our pricing page for more information.
Am I limited with how often I can broadcast?
There are no limits on when and how often you can broadcast. You can broadcast on as many days and times as you want.
What if our organization needs more bandwidth than what is provided by the $49 per month package?
Those that need additional bandwidth can purchase additional packages and bandwidth. For example, if you are planning to broadcast frequently, then you may want to be on a larger plan, which would cost $99 per month (see pricing info).
Is MazelTV only for faith-based organizations?
We specialize in meeting the needs of all faith-based organizations. However, we are happy to provide our services to clients with similar streaming needs.
Can your system integrate with our existing video system?
It is usually very easy to split off an output feed from an existing video system. During your free trial, we would be happy to help you figure out the wire or adapter you may need.
At what bit rate can I broadcast?
We recommend broadcasting at a bit rate of 360 Kbps. You are welcome to broadcast at higher or lower bit rates depending on the Internet connection speeds of you and your visitors. Typical ranges our clients broadcast at are 250 Kbps to 500 Kbps.
How do I get more information about streaming worship services with MazelTV?
Please contact us and we will be in touch with you either by phone or email to answer any questions you have.
Benefits of MazelTV
Who can benefit from MazelTV?
There are times when members of your organization are unable to physically attend meetings and events. With MazelTV, they don't have to miss have to a thing. Check out some instances where live streaming can have a tremendous positive impact on people who can't attend:
- Elderly and seniors who are no longer able to make it to services every week
- People recovering from an illness or an operation and are confined to their homes
- Snowbirds who want to stay connected to their organization all year round
- A member who is out-of-town for business or vacation
- Youth away at college who want to stay connected
- Enables members of your community to share meaningful lifecycle events in their spiritual lives with family and friends who live far away.